Terms & Conditions.
The small print.
Prices. All prices are net prices in pounds sterling (£) and are subject to VAT and shipping/handling charges. Prices are valid for articles as described.
Invoices. Account holder will be invoiced on a strictly 14 days net. Otherwise full payment is required with order, a pro forma invoice will be issued. Products will be dispatched on cleared funds. We accept all major credit cards.
Money-back guarantee. Should an item fail to meet your expectations, you can return it within 14 days of purchase for a full refund. Returned products must be in the original condition and unused. Unstamped parcels will be refused. Products with special printed surfaces or engravings cannot be refunded.
Postage and Packaging. A handling charge of £ 6.50 is added for all orders. You will receive your good in 3-4 days by courier or 2nd class post.
Validity. We ship as stated. We cannot accept any other conditions requested by the purchaser. Our catalogue is valid until the publication of the next catalogue.
Changes in product design. Design or technical details of products are subject to change without further notice.
Warranty. We offer a 24-month limited warranty on all our products. The warranty covers any defects in material or workmanship. We will either repair or exchange your product, or give you store credit for the respective amount. Not covered under this warranty are all defects caused by misuse, use of force, or natural wear and tear. Additionally, statutory warranties apply.
Retention of title. All orders remain the exclusive property of METALOG® training tools until full payment is received.
Jurisdiction. Place of jurisdiction for all disputes is UK.
Data protection. We take your privacy seriously. We do not store any of your financial information and only retain personal data which is necessary for processing your order. All data is stored by us and used only in accordance with UK privacy laws.